Privacy Policy

Aitotexia ("Company", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

By using our website or services, you agree to the terms described in this Policy.

Provided directly by you, such as:

• Name
• Email address
• Phone number
• Business information
• Any data you input while using our tools or services

When you visit our website or use our services, we may automatically collect:

• IP address
• Browser type
• Device type
• Cookies and tracking technologies
• Usage data, such as pages visited

If you contact us via email, phone, text, or our AI services, we may collect the information you provide.

We may use collected data to:

• Provide, operate, and improve our website and services
• Respond to inquiries or support requests
• Personalize user experience
• Send administrative updates (privacy policy changes, confirmations, etc.)
• Send promotional offers (you may opt out at any time)
• Protect our rights and enforce our Terms & Conditions
• Comply with legal obligations

If you are located in the EEA, including Iceland, we process your personal data under the following legal bases:

• Consent — when you voluntarily provide information or opt in to communications
• Performance of a Contract — when processing is required to deliver our services
• Legitimate Interests — to operate, improve, secure, and market our services
• Legal Obligations — when we must process data to comply with laws

You may withdraw consent at any time by contacting: support@aitotexia.com

Trusted partners who assist with hosting, AI services, email delivery, SMS messaging, automation workflows, CRM and customer management, analytics, and customer support. These parties are bound by confidentiality agreements.

We use third-party platforms to deliver our services, including AI call-handling providers, SMS messaging platforms, email delivery services, workflow automation tools, and CRM platforms. We do not sell personal data to any third party.

If Aitotexia is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

We may disclose information if required to comply with the law, protect users, or protect Aitotexia's rights and operations.

We use technical and organizational measures to secure your data, including:

• Encryption
• Access control
• Secure third-party providers
• GDPR-aligned practices

However, no method is 100% secure. You are responsible for keeping login credentials private.

You may:

• Request access to your data
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of promotional emails

To make a request, email: support@aitotexia.com

We may decline deletion if data is required for legal compliance, security, or fraud prevention.

Our services are not intended for individuals under 18. We do not knowingly collect data from minors. If such data is discovered, it will be deleted.

Our website may contain links to third-party sites. We are not responsible for their content or privacy practices.

We may update this Policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of our services means you accept the updated terms.

If you have questions about this Privacy Policy or how your data is handled, contact us at: